Terms of Use
Last updated: July 26, 2026
These Terms of Use ("Terms") are a legal agreement between you and Sweetzone, LLC, doing business as Bloomie ("Bloomie," "we," "us," or "our"). These Terms govern your access to and use of the Bloomie mobile application, the Bloomie website at mybloomie.app, and related services, features, communications, and support channels collectively, the "Services."
Please read these Terms carefully. By accessing or using the Services, creating an account, inviting a family member, uploading content, or purchasing a subscription or paid feature, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Who May Use Bloomie
Bloomie is intended for parents, legal guardians, adult family members, and authorized adult caregivers who are old enough to enter into a binding agreement.
Children should not create or independently operate Bloomie accounts. Information about a child must be added and managed by a parent, legal guardian, or other authorized adult.
You represent that you have the legal authority to use the Services and to provide or share information about any child profile you create, manage, or access.
2. Accounts and Security
Some features require a Bloomie account. You agree to provide accurate, current, and complete information and to keep that information updated.
You are responsible for maintaining the confidentiality of your login credentials and for activity that occurs through your account. Notify us promptly at support@mybloomie.app if you believe your account, family profile, or child information has been accessed without authorization.
We may refuse, suspend, limit, or terminate accounts where we reasonably believe the account information is inaccurate, the account creates risk, or the account has been used in violation of these Terms.
3. License to Use the Services
Subject to these Terms, Bloomie grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for your own personal, family, non-commercial use.
You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, scrape, crawl, or attempt to extract source code from the Services, except to the extent such restrictions are prohibited by law.
You may not use the Services to build or train a competing product, copy Bloomie's features or interfaces, bypass security or usage limits, or access the Services through automated means without our prior written permission.
4. Family Profiles, Invitations, and Permissions
Bloomie allows account owners and authorized users to invite family members, caregivers, guests, or other people to access a baby or family profile.
You are responsible for inviting only people you trust, assigning appropriate roles, reviewing permissions, and removing access when it is no longer appropriate.
Invited users may be able to view, add, edit, comment on, react to, or otherwise interact with information depending on the role and permissions granted to them.
Removing a person from a family profile prevents future access through that account once the change takes effect. Bloomie cannot control copies that another person previously downloaded, exported, photographed, screen-recorded, or captured through screenshots.
Content contributed by a removed member may remain in the family profile unless an authorized user deletes it or applicable law requires otherwise.
5. Your Content
You retain ownership of photos, videos, captions, baby profiles, care logs, comments, notes, and other content you submit to Bloomie ("User Content").
You grant Bloomie a limited, worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, format, display, transmit, back up, and share User Content only as reasonably necessary to:
- Operate and provide the Services
- Display content to you and authorized family members
- Create thumbnails, previews, recaps, summaries, compilations, and other selected outputs
- Maintain sync, backups, security, and support
- Comply with law and enforce these Terms
You represent that you have all rights, permissions, and consents needed to upload and share User Content through the Services, including permissions relating to photos, videos, names, likenesses, and information about children or other individuals.
You are responsible for keeping your own copies of important photos, videos, and records. Bloomie is not intended to be your only backup location.
6. Prohibited Content and Conduct
You agree not to use the Services to upload, create, share, or transmit content, or engage in conduct, that:
- Is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, exploitative, or otherwise objectionable
- Violates another person's privacy, publicity, intellectual property, or other rights
- Includes content you do not have the right to upload, share, or authorize Bloomie to process
- Exploits, endangers, or sexualizes minors, or violates laws intended to protect children
- Impersonates another person or misrepresents your identity or affiliation
- Attempts to access another family's account, content, profile, or information without permission
- Introduces viruses, malware, harmful code, excessive load, spam, or unauthorized automation
- Interferes with or disrupts the integrity, security, performance, or availability of the Services
- Uses the Services for any commercial, unlawful, or unauthorized purpose
We may remove content or restrict accounts if we reasonably believe these Terms have been violated or action is needed to protect Bloomie, users, children, or others.
7. Care Logs, Reminders, and Health Information
Bloomie helps families organize care logs, memories, routines, reminders, and related family information. Bloomie is not a healthcare provider, medical device, emergency service, or substitute for professional judgment.
The Services do not provide medical advice, diagnosis, treatment, prevention, or monitoring of any disease or medical condition. Always consult a qualified healthcare professional with questions about your child's health, feeding, sleep, growth, medication, symptoms, or care.
Reminders, notifications, timers, widgets, live activities, summaries, and trends may be delayed, missed, duplicated, inaccurate, or unavailable. Do not rely on Bloomie for urgent, medical, safety-critical, or time-critical care. In an emergency, call emergency services immediately.
8. AI-Enabled and Automated Features
Bloomie may offer optional automated or AI-enabled features, such as activity summaries, suggested captions, memory organization, recaps, video compilations, or other personalized features.
These features may process selected information you provide or choose to use with the feature. Outputs may be incomplete, inaccurate, or inappropriate for your circumstances. You are responsible for reviewing and deciding whether to use, edit, share, or rely on any output.
AI-enabled features are not medical, legal, safety, or professional advice. Where available, you may choose not to use optional AI-enabled features.
9. Paid Features, Subscriptions, and Billing
Some Bloomie features may require a paid subscription, in-app purchase, or other paid feature. Prices, features, trial availability, and subscription terms may change over time where permitted by law.
If you purchase through Apple, Google, or another app store or payment provider, that provider's billing, cancellation, renewal, refund, and subscription-management rules apply. Bloomie generally cannot cancel, refund, or modify subscriptions managed by an app store or third-party payment provider.
Subscriptions may automatically renew unless canceled before the renewal date according to the applicable provider's process. Deleting your Bloomie account or uninstalling the app does not automatically cancel a subscription managed by Apple, Google, or another provider.
Except where required by law or by the applicable app store or payment provider, fees are non-refundable and partial subscription periods are not refunded.
You are responsible for applicable taxes and for keeping your payment information current with the applicable provider.
10. App Store Terms
If you download Bloomie from the Apple App Store, Google Play, or another app store, you agree to comply with that store's applicable terms and usage rules.
These Terms are between you and Bloomie, not Apple, Google, or any other app store provider. App store providers are not responsible for the Services, support, maintenance, content, warranties, or claims relating to the Services, except as required by their own terms or applicable law.
If you use Bloomie on an Apple device, your license is limited to a non-transferable license to use the app on Apple-branded products that you own or control and as permitted by Apple's usage rules. Apple and Apple's subsidiaries are third-party beneficiaries of this section and may enforce it against you.
11. Third-Party Services and Links
The Services may contain links to, rely on, or integrate with third-party services, including app stores, authentication providers, payment processors, analytics providers, cloud services, support tools, or external websites.
Bloomie does not control and is not responsible for third-party services, content, terms, privacy practices, availability, or actions. Your use of third-party services may be subject to separate terms and policies.
12. Intellectual Property
The Services, including software, designs, text, graphics, interfaces, logos, trademarks, service marks, and other Bloomie content, are owned by Bloomie or its licensors and are protected by intellectual property laws.
Except for the limited license granted to you in these Terms, Bloomie and its licensors reserve all rights in and to the Services. You may not use Bloomie's name, logo, trademarks, or branding without our prior written permission.
13. Copyright Complaints
If you believe content in the Services infringes your copyright, contact us at support@mybloomie.app with information sufficient for us to identify the content and evaluate the request.
Your notice should include your contact information, a description of the copyrighted work, the location of the allegedly infringing content, a statement that you have a good-faith belief the use is unauthorized, and a statement that the information in your notice is accurate.
We may remove content or restrict accounts in response to appropriate copyright complaints or repeat infringement.
14. Privacy
Bloomie's collection, use, storage, and sharing of information is described in our Privacy Policy. By using the Services, you acknowledge that you have read and understood the Privacy Policy.
15. Service Changes and Availability
Bloomie may change, add, suspend, limit, or remove features or Services at any time. Some features may be beta, experimental, unavailable, interrupted, or changed without notice.
We do not guarantee that the Services will always be available, uninterrupted, secure, error-free, or that all content will be preserved indefinitely.
16. Termination
You may stop using Bloomie at any time and may request account deletion as described in the Privacy Policy or app settings.
We may suspend, restrict, or terminate your access to the Services if we reasonably believe you violated these Terms, created risk or possible legal exposure, misused the Services, infringed rights, failed to pay applicable fees, or if suspension is needed to protect Bloomie, users, children, or others.
After termination, certain provisions of these Terms will continue to apply, including provisions relating to User Content licenses needed for operation, backups and legal compliance, intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution.
17. Disclaimers
To the fullest extent permitted by law, the Services are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory.
Bloomie disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, security, and that the Services will be uninterrupted, error-free, or free of harmful code.
Bloomie does not promise or guarantee any particular parenting, sleep, feeding, developmental, health, family, storage, or other result from your use of the Services.
18. Limitation of Liability
To the fullest extent permitted by law, Bloomie and its owners, officers, employees, contractors, agents, affiliates, service providers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost content, loss of goodwill, service interruption, device failure, or unauthorized access, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, Bloomie's total liability for any claim arising out of or relating to the Services or these Terms will not exceed the greater of: (a) the amount you paid to Bloomie for the Services in the twelve months before the event giving rise to the claim; or (b) one hundred U.S. dollars.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
19. Indemnification
You agree to defend, indemnify, and hold harmless Bloomie and its owners, officers, employees, contractors, agents, affiliates, service providers, and licensors from and against claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or relating to:
- Your use or misuse of the Services
- Your User Content
- Your violation of these Terms
- Your violation of law or another person's rights
- Your invitations, family permissions, or sharing of information about a child or family profile
20. Governing Law and Disputes
These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules, except where applicable law requires otherwise.
Before filing a claim, you and Bloomie agree to try to resolve disputes informally by contacting each other. You may contact us at support@mybloomie.app. If a dispute cannot be resolved informally, the state and federal courts located in Washington will have exclusive jurisdiction, except where applicable law requires another forum.
21. Changes to These Terms
We may update these Terms from time to time. When we make changes, we will update the "Last updated" date. If a change is material, we may provide additional notice through the app, website, email, or another appropriate method.
Your continued use of the Services after updated Terms become effective means you accept the updated Terms, to the extent permitted by law.
22. Miscellaneous
These Terms, together with the Privacy Policy and any additional terms that apply to particular features, form the entire agreement between you and Bloomie regarding the Services.
If any provision is found unenforceable, the remaining provisions will remain in effect. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, reorganization, or by operation of law.
Our failure to enforce any provision is not a waiver of our right to do so later.
23. Contact Us
Sweetzone, LLC, doing business as Bloomie
Email: support@mybloomie.app
Privacy: privacy@mybloomie.app
Website: https://www.mybloomie.app